Executive Housekeeping Manager
- Accountable for the cleanliness standards of the guestrooms, meeting areas, public areas, and back-of-the-house are met through proper training, staffing, and supervision of staff.
- Maintains housekeeping and guest supplies are at appropriate levels with minimal loss and waste.
- Continually monitors guest service scores and makes adjustments to achieve brand standards and service levels.
- Guarantees that housekeeping and laundry staff follow all brand and LTD standard operating procedures and policies.
- Identify, communicate and coordinate the condition of furniture, fixtures, décor, etc. to ensure proper preventative maintenance program and rehab projects are completed.
- Operate the department in accordance with all OSHA requirements and brand guidelines.
- Manages labor cost by appropriately scheduling based on the occupancy of hotel.
- Complete bi-weekly payroll for the Housekeeping Department.
- Manages performance of staff to ensure that required work goals are fully achieved.
- Conduct daily pre-shift meetings and reviews all pertinent information for the day's activities; departures, arrivals and scheduled stay over cleans.
- Ensures proper and timely communication with all departments.
- Partner with Human Resources to resolve employee relations issues, such as promotions, transfers, discharges, and disciplinary actions in accordance with all LTD policies & procedures.
- Maintains a safe work environment for associates and guest through observation and reporting of any unsafe environment.
- Other duties, projects, and tasks as assigned.
- Minimum of 2 years of experience in a supervisory capacity in a hotel housekeeping department required and Executive housekeeper manger experience preferred.
- Minimum of 1 year experience managing in-house operated laundry operations.
- Must be able to work flexible hours to include holidays and weekends.
- Computer proficiency preferred.
- High school diploma or equivalent required.
The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.
- Medical, Dental, Vision & 401 (k) with company match
- Voluntary Short Term & Long Term Disability Insurance
- Life & Accidental Death Insurance
- Hotel Discounts
- Paid Time Off
- Training and Development Opportunities and Much More!
Holiday Inn City Center Newport News
Newly Opened in May 2018, Holiday Inn Newport News - Hampton offers a complimentary shuttle to and from PHF Newport News, Williamsburg International Airport.
We are located only 17 miles away from the world famous Busch Gardens Williamsburg theme park, right across the bridge from the Virginia Beach Oceanfront, and near many local business including: Deloitte, Cox, Canon, Ferguson Enterprises, Huntington Ingalls, Boo Williams Sports Complex, Lockheed Martin, Siemens, and United Technologies.
We are also located near many college campuses such as Christopher Newport University, Hampton University, College of William & Mary, and Thomas Nelson College.
Located onsite, our Burger Theory restaurant offers 4000 burger combinations to temp tastes. Featuring a robust local craft beer selection and alfresco dining, the restaurant is a perfect choice within City Center. If looking for a quick bite, stop by our Mariner's Market Cafe: offering pastries, snacks, and many coffee options. While here, don't forget that our restaurant offers room service.
Our full-service hotel is modern with a fresh twist, developed for ever changing needs of business travelers. Holiday Inn Newport News - Hampton also offers an indoor heated pool, state of the art Fitness Center, Business Center & over 11,000 square feet of flexible event space.
Company Website: www.ltdhospitality.com
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